Clean That Carpet privacy notice
Registering is free and gives you the best experience of using this web site. You’ll be able to receive free newsletters and special offers from Clean That Carpet.
Members can update their details at any time, and it’s easy to unsubscribe from any email or mobile messages you no longer want.
Your personal information will only be used as set out in our privacy notice (see below). Submitting your details indicates your consent, for the time being, that we and our partners may contact you about products and services that will be of interest to you via post, phone, e-mail and SMS. You can opt-out at ANY time using the contact details in our privacy notice should you not enjoy the great offers we have for you and we will NOT contact you again until you ask us to do so.
Your personal information is being processed by Clean That Carpet (‘Clean That Carpet’). For a full list of our brands and business divisions please visit our web site. Clean That Carpet respects your privacy and is committed to protecting your personal information. We comply with the principles of the Data Protection Act 1998 and aim to maintain consistently high levels of best practice in our processing of your personal information. This Privacy Notice relates to our use of any personal information you provide to us through the Clean That Carpet network of websites and/or other services provided by Clean That Carpet.
In order to provide you with the full range of services, we may request and/or record information about you. This privacy notice explains the following:
Many Clean That Carpet websites contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy notices and we encourage you to review them. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
2. What type of personal information is collected?
When you sign up to participate in or receive a service from any Clean That Carpet website, such as a newsletter, competition, forum we will ask for limited personal information. We will also collect personal information from you when you subscribe to one of our magazines and when you communicate with us over the telephone or via written correspondence. This can include information such as your name, postal address, telephone or mobile number, fax number, email address, gender or date of birth. Different Clean That Carpet websites may ask for different pieces of personal information. By entering your details in the fields requested, you enable Clean That Carpet and its service providers to provide you with the services you select.
3. How will the information be used?
Clean That Carpet will use your personal information for a number of non-marketing purposes including the following:
1. we may contact you for service related reasons that you have subscribed to, signed up for, or participate in (e.g. to make you aware of any delays in your subscription arriving on time, reminding you of a password or username, or about a comment you have made on a website.); 2. to invite you to share your opinions and comments through a research study about the level of service you receive from us; 3. to track traffic flows and to make our websites easier for you to use; 4. to fulfill subscription orders; 5. to provide a user online community; and for 6. planning and managing our business activities by understanding aggregated analysis on behaviour and habits;
We may disclose your personal information to any member of our group which includes our subsidiaries as defined in section 1159 of the Companies Act 2006
4. Will I be contacted for marketing purposes?
Yes. Clean That Carpet may use the information you have provided to promote the products and services of Clean That Carpet or others.
However, be assured that we understand the irritations of unsolicited communications and are fully committed to ensuring the rights and obligations set out in the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003 are respected.
If you don’t want it, you won’t get it. Any marketing communication you receive will always include a clear, simple option to refuse, or ‘opt-out’ of such future communications. You may also opt-out at ANY time by contacting us (see below).
The Telephone Preference Service (TPS) and the Mailing Preference Service (MPS) offer consumers important statutory and non-statutory protection against unsolicited marketing contact. If you are registered on either service, Clean That Carpet will assume that your subsequent submission of personal data via a Clean That Carpet website or data capture form indicates, for the time being, your consent to receive marketing by us. You may opt-out at ANY time by contacting us (see below).
5. Will Clean That Carpet share my information with anyone else?
Clean That Carpet may disclose your personal data where it believes it is compelled to do so by law; in particular for the prevention or detection of crime, the capture or prosecution of offenders; and the assessment or collection of tax or duty.
Occasionally, we may share your contact information with carefully selected third party companies whose products and services we feel may be of interest to you. We will keep these offers relevant to your interests. It’s easy to unsubscribe from any email or mobile messages you no longer want. (see below).
We use a number of third party organisations to help provide a professional service to our customers (i.e. fulfillment bureaus, call centres, and website designers). These organizations act as data processors and are strictly controlled in how they may/may not use your personal data. We remain responsible for the protection of your data. Please note that some of our partners may be located outside the European Economic Area (EEA). Countries outside the EEA may not be required to protect personal information as stringently as countries inside.
6. Can I find out what personal information Clean That Carpet holds on me?
Under the Data Protection Act 1998 you have the right to request a copy of the personal information that Clean That Carpet holds about you. There will be an administration fee of £10 associated with this request and will require two pieces of identification to prove your identity.
If any of the personal information that we hold about you is incorrect, you can click on the contact us link on each website. If the incorrect information relates to your magazine subscription, then you can contact the customers services team on [email protected] who will update your details as soon as practically possible.
8. Cookies and your privacy
In order to enable us to provide you with a personalised browsing experience, this website uses ‘cookie’ information collection technology. “Cookies” are small pieces of information that are issued to your computer when you enter a website. Cookies are stored by your browser on your computer’s hard drive, and they can be used for a wide range of purposes, such as identifying your computer’s previous visits to a website, and to ascertain the most popular features of a website.
If you wish to know more about cookies and how companies like Clean That Carpet use them, please visit www.youronlinechoices.com or www.allaboutcookies.org. Information on these websites will assist you in exercising your privacy rights providing guidance on how to opt-out of future access or continued storage of information via cookies.
If you have any further questions or comments concerning your privacy, please contact us.